Privacy Policy

Overview

Our Commitment to Your Privacy

Susri ("we," "our," or "us") operates the website susri.org and the Susri mobile application (collectively, the "Service"). We are committed to protecting the privacy of our users, especially children.

This Privacy Policy explains how we collect, use, and protect your information when you use our Service.

Section 1

Information We Collect

Parent / Guardian Information — When purchasing a notebook on our website, we collect contact and billing details:

Name, Email, Phone Number
Shipping Address
Payment Information (processed securely)

Student Information — To set up a student profile for mock tests, we collect only minimal data:

Student Name (or nickname)
Class level (Class 1–10)
Exam performance data

We do not collect location tracking or behavioral advertising data from children.

Section 2

Children's Privacy (COPPA & Data Protection)

Because our app is used by children under the age of 13, we strictly comply with children's privacy regulations.

Account creation and notebook purchases must be performed by a parent or legal guardian.
We do not knowingly collect personal data from children under 13 without verifiable parental consent.
If you believe a child has provided personal data without parental consent, please contact us at support@susri.org and we will delete it immediately.

Section 3

How We Use Your Information

We use the collected data solely to operate our Service:

Process and ship notebook orders
Provide access to the appropriate class-level mock test exams
Generate exam results and performance tracking
Provide technical support and improve app performance

Section 4

Data Security & Sharing

We do not sell, trade, or rent user data to third parties. Data is only shared with trusted service providers necessary to operate our app:

Shipping carriers — to deliver notebooks to your address
Secure payment gateways — to process transactions safely
Cloud hosting services — to store exam data securely

Section 5

Your Rights

Parents and guardians have the right to:

Review their child's information stored in our system
Request deletion of all personal data
Refuse to allow further collection of data

To exercise these rights, please contact us at support@susri.org.